Tag Archives: Pat Iyer

Waiting in Urgent Care: New Year’s Eve Lessons Part 2

Lessons Learned about Urgent Care 1. It was a better choice to use the urgent care center. I think I could have been seen faster if I had gone to one of the physicians’ offices I passed on the way … Continue reading

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Waiting in Urgent Care: New Year’s Eve Lessons Part 1

Urgent care settings address medical care needs 12 hours a day. They are designed to minimize long waits in the emergency department for attention, and to shunt people with less serious problems to a setting that can effectively address them. … Continue reading

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Women Make Teams Smarter

New Harvard research looked at how teams perform. “The methodology: People aged 18-60 were provided IQ tests and assigned randomly into teams. Teams were evaluated with a collective IQ score as well, after being asked to complete tasks (brainstorming, decision … Continue reading

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Posted in Communication, Customer relations, how to be a patient advocate, Patient responsibility, what is medical negligence | Tagged , , , , | Leave a comment